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@ -7,24 +7,23 @@ cover: /assets/pages/contact.png |
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permalink: /contact/ |
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--- |
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As NixNet grows, it becomes more difficult to manage all the different |
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communication channels and issues and support requests and such. Because of |
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that, I've set up an open source ticketing system called |
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[Zammad](https://zammad.org). If you have any issues, create an account on [our |
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instance](https://support.nixnet.services) or shoot an email to |
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[support@nixnet.services](mailto:support@nixnet.services). |
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There are a couple of ways to get community support as well as one-on-one |
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support. We do prefer the public chats because that allows community members to |
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answer when we're busy though. |
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Though IRC is preferred, there are a couple of ways to join the NixNet |
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community. |
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* **IRC:** `#nixnet` on [NixNet's IRC server](https://docs.nixnet.services/IRC) |
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(also on [Libera](https://libera.chat)) |
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* **Telegram:** `@NixNetChat` |
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* **Matrix:** `#nixnet:snopyta.org` |
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* **XMPP:** `nixnet@muc.nixnet.services` |
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* **Matrix:** `#nixnet:snopyta.org` |
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If you need to communicate one-on-one or in an encrypted manner, there are |
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additional options. |
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If you need to communicate in a secure manner, GPG-encrypted email will always |
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be available. Amolith's address is |
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[`amolith@nixnet.services`](mailto:amolith@nixnet.services) and his GPG key can |
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be downloaded at [`amolith.txt`](/amolith.txt). Manton's address is |
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[`manton@nixnet.services`](mailto:manton@nixnet.services) and his GPG key is |
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available at [`manton.txt`](/manton.txt) |
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* Email |
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* General support with no encryption but quicker responses: `support@nixnet.services` |
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* Amolith: `amolith@nixnet.services`, [`amolith.txt`](/amolith.txt) (GPG key) |
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* Manton: `manton@nixnet.services`, [`manton.txt`](/manton.txt) (GPG key) |
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* XMPP |
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* General support: `support@nixnet.services` |
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* Amolith: `amolith@nixnet.services` |
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